Terms & Conditions

Welcome to aasai.com, by accessing or purchasing from our website, you agree to the following Terms and Conditions. Please read them carefully before using our services.

1. General

aasai.com is an eCommerce platform that sells food products and other daily essentials. By using this website, you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent or guardian.

We reserve the right to update, modify, or change these Terms at any time without prior notice. Continued use of the website after changes means you accept the new Terms.

2. Products and Pricing

We make every effort to display accurate product information, descriptions, and prices. However, minor variations may occur. Prices may change without notice, and all prices listed are in Indian Rupees (INR).

3. Orders and Payments

When you place an order, you agree to provide true, accurate, and complete information.

  • Orders will be processed only after successful payment confirmation.
  • We accept online payments through secure gateways (e.g., UPI, credit/debit cards, wallets, etc.).
  • In case of payment failure or technical issues, we are not liable for any delay or loss.

4. Delivery

We deliver to serviceable pin codes listed on our website. Delivery timelines may vary depending on location and product availability.
Delivery charges (if applicable) will be shown during checkout.

5. Returns, Refunds, and Cancellations

  • Food and perishable products are not returnable once delivered, unless damaged or incorrect.
  • If you receive a wrong or defective product, please contact us within 24 hours of delivery with clear proof (photo/video).
  • Refunds or replacements will be processed after verification.
  • Order cancellation is allowed only before dispatch.

6. Use of Website

You agree not to:

  • Use the site for any fraudulent or illegal activity.
  • Copy, modify, or misuse any content or images from the website.
  • Interfere with site operations or other users’ experiences.

7. Intellectual Property

All content on aasai.com — including logos, text, images, graphics, and software — is owned by or licensed to us. Reproduction or commercial use without permission is strictly prohibited.

8. Privacy

Your personal information is handled according to our Privacy Policy. By using the site, you consent to our data collection and usage practices.

9. Limitation of Liability

aasai.com shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

10. Governing Law

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Chennai.

11. Contact Us If you have any questions or complaints, please contact:
ags.shankarpalani@gmail.com